Potencialidades dos questionários digitais na coleta de dados de mobilidade urbana para etnografia móvel

Potentialities of Digital Questionnaires in Collecting Mobile Ethnography Data for Urban Mobility

Garcia, Luiza Albuquerque; Mont’Alvão, Claudia

Artigo:

O presente artigo aborda o uso de questionários digitais para a coleta de dados de etnografia móvel. O objetivo é avaliar o uso deste método de coleta em comparação com questionários físicos e explorar as vantagens e limitações do meio digital mediante uma análise teórica-comparativa. Somado a isso, é feito um levantamento exploratório de funcionalidades relevantes possibilitadas pelo uso de dispositivos móveis com potencial de melhorar a qualidade e diversidade das informações captadas. Como produto desta pesquisa, é feita uma listagem dos tipos de recursos que podem ser utilizados, identificação dos ganhos da coleta digital em relação à tradicional e suas implicações à pesquisa. Somado a isso, busca-se identificar contextos de aplicação determinantes para escolha do modo utilizado e condições necessárias para a adesão de questionários digitais em aparelhos móveis.

This article discusses the use of digital questionnaires for mobile ethnography data collection. The aim is to assess the use of this collection method in comparison to physical questionnaires and to explore the advantages and limitations of the digital medium through a theoretical and comparative analysis. In addition, an exploratory review of relevant features enabled by mobile devices is conducted, highlighting their potential to enhance the quality and diversity of information gathered. As a product of this research, a list of resource types that can be employed is presented, along with the identification of the benefits of digital data collection over traditional methods and their implications for research. Furthermore, the study seeks to identify application contexts that are decisive for the choice of method and the necessary conditions for the adoption of digital questionnaires on mobile devices. By mapping these aspects, the article provides an overview of how digital tools can transform ethnographic research practices, offering greater flexibility, richer data, and new possibilities for participant engagement, while also addressing the challenges and requirements for effective implementation in different research scenarios.

Palavras-chave: etnografia móvel; mobilidade urbana; dispositivos móveis; questionários digitais mobile ethnography; urban mobility; mobile devices; digital questionnaires

DOI: 10.5151/ergodesign2025-0019

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Como citar:

Garcia, Luiza Albuquerque; Mont’Alvão, Claudia; "Potencialidades dos questionários digitais na coleta de dados de mobilidade urbana para etnografia móvel", p-246-255. In: Anais do 20º ERGODESIGN & USIHC - 2025. São Paulo: Blucher, 2026.
ISSN 23186968, DOI 10.5151/ergodesign2025-0019