@article{Fışgın20144,
    title="The effect of cultural roots on service design: Turkey as a case",
    journal="Blucher Design Proceedings",
    volume="1",
    number="5",
    pages="347 - 352",
    year="2014",
    note="",
    issn="23186968",
    doi="http://dx.doi.org/10.5151/despro-icdhs2014-0047",
    url="www.proceedings.blucher.com.br/article-details/the-effect-of-cultural-roots-on-service-design-turkey-as-a-case-13862",
    author="Saniye Fışgın", "Humanur Bagli",
    keywords="",
}