@article{Gallina20144,
    title="ADD ME AS A FRIEND: APLICANDO PERSONAS COMO INSTRUMENTO GERADOR DE EMPATIA PARA APROXIMAR O DESIGNER DOS USUÁRIOS DE WAYFINDING DESIGN",
    journal="Blucher Design Proceedings",
    volume="2",
    number="9",
    pages="4874 - 4885",
    year="2016",
    note="",
    issn="23186968",
    doi="http://dx.doi.org/10.5151/despro-ped2016-0418",
    url="www.proceedings.blucher.com.br/article-details/add-me-as-a-friend-aplicando-personas-como-instrumento-gerador-de-empatia-para-aproximar-o-designer-dos-usurios-de-wayfinding-design-24655",
    author="Gabriel Gallina", "Filipe Campelo Xavier da Costa",
    keywords="",
}