Olivia Harre, Luca Simeone, Lene Nielsen, Moving from products to services: Supporting strategic thinking through design workshops, Blucher Design Proceedings, Volume 9, 2021, Pages 532-543, ISSN 23186968, http://dx.doi.org/10.5151/ead2021-120 (www.proceedings.blucher.com.br/article-details/moving-from-products-to-services-supporting-strategic-thinking-through-design-workshops-36970) Palavras-chave:: ;