Saniye Fışgın, Humanur Bagli,
The effect of cultural roots on service design: Turkey as a case,
Blucher Design Proceedings,
Volume 1,
2014,
Pages 347-352,
ISSN 23186968,
http://dx.doi.org/10.5151/despro-icdhs2014-0047
(www.proceedings.blucher.com.br/article-details/the-effect-of-cultural-roots-on-service-design-turkey-as-a-case-13862)
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