João Barata, Rui Miguel, Liliana Ribeiro, Madalena Pereira, José Lucas, The culture of obstacles - design for the user’s experience, Blucher Design Proceedings, Volume 1, 2014, Pages 669-674, ISSN 23186968, http://dx.doi.org/10.5151/despro-icdhs2014-0098 (www.proceedings.blucher.com.br/article-details/the-culture-of-obstacles-design-for-the-users-experience-13913) Palavras-chave:: ;