Maio 2018 vol. 4 num. 3 - Colóquio Internacional de Design 2017

Artigo Completo - Open Access.

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Brincando e Socializando: Uma Revisão Sistemática Sobre Empatia, Habilidades Sociais e Design Emocional

Playing and Socializing: A Systematic Review on Empathy, Social Skills and Emotional Design

Rosa, Valentina Marques da ; Mandelli, Roberta Rech ; Wolff, Fabiane ; Tonetto, Leandro Miletto ;

Artigo Completo:

A área do design emocional, inicialmente, focou na forma como o design poderia estimular experiências emocionais situacionais, como a fascinação por um novo produto ou o desejo por frequentar um ponto de vendas. Evidenciam-se novas pesquisas na área que abordam a experiência afetiva de uma forma mais abrangente e duradoura. Entre elas, tem-se o Design para o Desenvolvimento Humano, campo de estudos cujo foco principal é entender como o design pode estimular o desenvolvimento saudável em diferentes momentos do ciclo de vida. Um dos pontos cruciais do referido ciclo é a infância, na qual são desenvolvidas importantes habilidades sociais. As pesquisas em design, no âmbito do desenvolvimento humano, focam comumente em projetos de brinquedos e brincadeiras para contribuir para o estímulo de habilidades sociais em crianças, uma vez que se entende que os brinquedos disponíveis no mercado carecem desse tipo de atenção projetual. Dentre essas habilidades, o presente estudo destaca a empatia, entendida como uma habilidade essencial para um desenvolvimento social e emocional saudável e definida como uma expressão afetiva que coloca em evidência as necessidades do outro. Como objetivo, a proposta dessa revisão sistemática é mapear a produção atual em pesquisa que tange a temática de empatia e de outras habilidades sociais estimuladas através de brinquedos e brincadeiras, em contextos infantis saudáveis, livre de patologias. Para isso, foram efetuadas cinco buscas do Portal de Periódicos da CAPES, por artigos em inglês, revisados por pares e publicados no período de 2012 a 2017. Foram encontrados 125 artigos e, após uma seleção mais detalhada de conteúdo, apenas 33 foram considerados relevantes para a análise. É possível sintetizar, a partir dessa pesquisa, alguns pontos chaves que foram encontrados e divididos em quatro categorias - a) O contato com outros como uma fonte de formação de habilidades, b) Jogos e o uso de tecnologia como ferramentas, c) Habilidades sociais observadas no contexto escolar e d) Intervenções - a partir dos fundamentos teóricos da área de estudo. A partir das buscas realizadas torna-se evidente a ausência de pesquisas que se utilizam das teorias do design emocional para tratar a temática proposta e também a escassez de artigos que focam especificamente na habilidade social empática. Por fim, elabora-se uma agenda de pesquisa com o intuito de auxiliar os pesquisadores a explorarem a área de Design para Desenvolvimento Humano e os designers a projetarem brinquedos visando o estímulo de habilidades sociais.

Artigo Completo:

The area of emotional design initially focused on how design could stimulate situational emotional experiences, such as the fascination with a new product or the desire to attend a sales outlet. It is possible to highlight new research in the field of emotional design that focus on affective experience in a more embracing and lasting view. Among them is the Design for Human Development, field of studies that has as one of the main purposes the understanding of how design can stimulate healthy development at different points in the life cycle. One of the crucial points in this cycle is childhood, in which important social skills are developed. Design research in the field of human development commonly focuses on toy and games projects to contribute to the stimulation of social skills in children, since it is understood that the toys available in the market lack this kind of design purpose. Among these skills, this paper emphasizes empathy, understood as an essential ability for healthy social and emotional development and defined as an affective expression that highlights the needs of others. The aim of this systematic review is to map the current production in research that deals with the theme of empathy and other social skills stimulated through toys and games, healthy children's contexts, free of pathologies. For this, five searches were conducted in the CAPES Journal Portal, by peer-reviewed articles published in English in between 2012 and 2017. The final search resulted in 125 articles and, after a more detailed selection of content, only 33 of them were considered relevant for the analysis. It is possible to synthesize, from this research, some key points that were found and divided into four categories: - a) The contact with others as a source of skills training, b) Games and the use of technology as tools, c) Social skills observed in the school environment and d) Interventions - based on the theoretical foundations of the study area. It is evident, after the searches, the absence of research that uses design emotion theories to study the proposed theme and the shortage of articles that specifically focus on empathic social skills. Finally, a research agenda is developed to help researchers explore the field of Design for Human Development and designers to project toys to stimulate social skills.

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Palavras-chave: design emocional; habilidades sociais; empatia; brincadeiras; estratégias de design,

Palavras-chave: Emotional Design; Social Skills; Empathy; Games; Design Strategies,

DOI: 10.5151/cid2017-14

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Como citar:

Rosa, Valentina Marques da; Mandelli, Roberta Rech; Wolff, Fabiane; Tonetto, Leandro Miletto; "Brincando e Socializando: Uma Revisão Sistemática Sobre Empatia, Habilidades Sociais e Design Emocional", p. 155-169 . In: . São Paulo: Blucher, 2018.
ISSN 2318-6968, ISBN: cid2017
DOI 10.5151/cid2017-14

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